Independent claims triage of Inspire Techno Solutions

Parent company
Inspire LegalSolutions A division of Inspire Techno Solutions Evaluate a claim

Independent claims triage · Legal resolution

When the carrier closes the file, the work begins.

Inspire Legal is the independent InsurTech desk of Inspire Techno Solutions — triage, advocate support, and legal resolution for policyholders, brokers, and corporate buyers. We do not sit on the insurer’s side of the table.

Submit a rejected claim Broker white-label
IndependentNo carrier panel. No TPA conflict.
24–48 hrsWritten merit view after intake
Four stagesIntake, triage, mediation, forum

The friction

The same closed file hurts the insured and the broker who placed it.

Policyholder

  • High repudiation rates driven by fine-print exclusions and ambiguous terms.
  • Specialized counsel is slow and cost-prohibitive after a denial.
  • Asymmetry of power at the grievance desk, Ombudsman, and consumer forum.

Insurance broker

  • Clients leave after a carrier repudiation the broker did not control.
  • Appeals are unpaid administrative work with no dedicated legal bench.
  • No in-house muscle to answer an unfair carrier decision in time.

Who we sit with

One desk. Three instructions.

B2C

Policyholders

A rejected mediclaim, life, or motor file should not require a retainer search. Upload the policy and the letter. We triage legal merit, then act.

  • Digital onboarding of policy and repudiation
  • Dedicated triage manager on the file
  • Notice, Ombudsman, and forum work on contingency where the file warrants it
How a rejected claim moves

B2B white-label

Insurance brokers

A carrier repudiation outside your control should not cost you the renewal. We operate as the broker’s legal arm — your name stays on the relationship.

  • Turnkey pass-through of repudiated files
  • Protects the book and the renewal
  • Shared contingency — a new line, not a cost centre
Open the broker desk

Commercial

Corporate buyers

Large-ticket fire, marine, transit, engineering, and liability losses — assessed independently of the TPA, then taken to the carrier or the forum.

  • Pre-loss audit and post-rejection intervention
  • Independent technical loss assessment
  • Annual retainer or file-by-file instructions
Commercial coverage

Independent claims triage

From the repudiation letter to the forum, in a defined order.

  1. 01

    Digital intake

    Policy indexing, rejection-letter extraction, and timeline verification. The file is on the record before anyone argues it.

  2. 02

    Forensic triage

    Counsel and loss assessors test policy precedent and claim validity. You receive a written view of legal merit.

  3. 03

    Direct mediation

    A formal notice to the insurer’s grievance officer, grounded in the contract and the evidence pack — not a complaint email.

  4. 04

    Escalation

    Ombudsman petition and consumer-forum litigation when the carrier will not settle. Escalation is a choice, made on the triage.

Docket

Health, life, motor, and commercial files.

All coverage

Health & mediclaim

Cashless denials, reimbursement repudiations, pre-existing disease exclusions, and waiting-period disputes.

Read the approach

Life & term claims

Death-claim delays, suicide-clause disputes, and alleged suppression of material facts.

Read the approach

Motor & third-party

Own-damage repudiations, IDV disputes, and third-party claim strategy alongside counsel of record.

Read the approach

Commercial, fire & marine

High-value non-health losses — fire, marine cargo, transit, engineering, and product liability — independent of the TPA.

Read the approach
A closed claim file, fountain pen, and reading glasses on a linen blotter.

Why independent

The market already has insurers, TPAs, and brokers. It does not have a neutral legal advocate with a file system.

  • Independent of the carrierWe are not a TPA and not an insurer panel. The file is read for the policyholder, the broker, or the corporate buyer.
  • The contract and the recordEvery view begins with the policy wording, the proposal, and the documents. Rhetoric does not move a grievance officer.
  • Forums used in orderGrievance, then Ombudsman, then the consumer forum. We do not litigate a file that a notice should have closed.

How the desk is paid

Contingency for the insured. A share for the broker. A retainer for the corporate book.

Consumer contingency

Where triage finds merit, representation can run on contingency. The policyholder is not asked to fund a second fight after a denial.

Broker shared recovery

White-label files share recovered value with the brokerage. A new line on the partner’s P&L — not a legal bill they must carry.

Corporate retainer

Annual pre-loss audit and post-rejection intervention for commercial books, or file-by-file instructions on a large loss.

Intelligence, later

The rejected-claims repository becomes licensed risk intelligence for carriers and reinsurers. That layer is being built. It is not sold today.

Inspire Group

Legal resolution, built inside a technology company.

Inspire Techno Solutions is the corporate parent. The intake portal, the file index, and the claims database are engineered here. The notices, Ombudsman petitions, and appearances are counsel’s.

Inspire Techno Solutions main portal

A historic civic courthouse in Kerala at golden hour.

Send the repudiation. We will tell you if the file has merit.

Policyholders, brokers, and corporate desks use the same intake. Review within one to two working days. An intake is not an engagement.

Open the intake Partner as a broker